|
Online
Training Solutions Is Your Online
Source for Solutions to your web-base, online, virtual learning and
blended learning needs for sales training and improving selling skills.
We offer continuing education units (ceu's) for training in Customer
Service, Sales, Management, Leadership, DISC Behavioral Styles, and Team
Development. |
|
|
Sales Skills
Online Courses and Assessments
Understanding Behavioral
Styles for Sales (S-122)
 Effective
selling often depends on "getting off on the right foot". Being able
to quickly recognize a person's behavioral style and interact
appropriately are critical to this process. Understanding Behavioral
Styles for Sales shows you how to recognize different behavior
patterns, and develop adaptive skills that increase your ability to
communicate successfully with others. |
Includes 11
Lessons (Approx. 2 1/2 hours):
1.
Introduction
2. Different Behavioral
Styles
3. The DISC Profile*
4. The
Four Behavioral Styles
5. Recognizing Behavioral Styles
6.
Behavioral Styles and Listening
7. Improve Your Performance
8.
Reading and Reacting to People
9. Determining Behavioral
Styles
10. Practical Application of Knowledge
11. Knowledge
Assessment*Online DiSC® Classic
2.0 Profile by Inscape Publishing is included in this
course.
|
Audience:
1. Sales Professionals
2. Anyone wishing to communicate more effectively with clients &
prospects.
 |
Reinforcing Your Understanding Of Behavioral
Styles for Sales (S-126)
A shortened
version of Understanding Behavioral Styles for Sales. In this course
you will reinforce your understanding of your own behavioral style
and use this knowledge to enhance your communication skills and
increase your productivity.
|
Includes
5 Lessons
(Approx. 1 hours):
1. Recognizing Behavioral
Styles
2. Improve Your Performance
3. Reading and Reacting to
People
4. Practical Application of Knowledge
5. Knowledge
Assessment
|
Audience:
1. Sales
Professionals
2. Those seeking to communicate more effectively
with clients & sales prospects.
|
Establishing
Credibility and Trust For Sales (C-103)
Decisions to
choose a vendor or supplier require all the people who come in
contact with the client to establish some level of credibility and
trust. Establishing positive credibility and trust allows sales
people a better opportunity to create longer term business
relationships. This course will discuss what you can do to
intentionally build trust and confidence with your clients. |
|
Includes
9 Lessons (Approx. 2
hours):
1. How
to Use This Course
2. Overview
3. Building Credibility
4.
Building Rapport and Trust
5. The Four Elements of Trust
6.
Pacing
7. Listening*
8. Feedback
9.
Summary
*Includes
a the Online Personal Listening Profile®
by Inscape Publishing, a $25 value.
|
Credit:
CEU: 0.2
Printable Literature
(Requires
Adobe Arcobat)
Audience:
1. Sales
Professionals
2. Account Managers
3. Anyone working with
clients & sales prospects.
|
Overcoming All Objections (C-107)
 This course
presents a process for dealing with objections and complaints so you
can be effective and keep client relationships positive. |
|
Includes
5 Lessons (Approx. 45
minutes):
1.
How to Use This Course
2. Introduction
3. A Process for
Overcoming Objections and Complaints
4. Reframing
5. Knowledge
Assessment
|
Printable Literature
(Requires
Adobe Arcobat)
Credit:
CEU: 0.1
Audience:
1. Sales
Professionals
2. Account Managers
3. Anyone working with
customers
|
Questions Are The Answer For Sales (C-106)
$74.50
 This course
will provide you with examples of good questions that you can use
immediately to get the information you need. You will learn the
difference between open-ended and closed-ended questions, and when
to use them. We'll discuss seven different types of questions and
how you can use each one.
|
Includes
6 Lessons (Approx. 1
hour):
1. How
to Use This Course
2. Introduction
3. Questions and
Probes
4. Categories of Questions and Probes
5. Practical
Application
6. Knowledge Assessment |
Printable Literature
(Requires
Adobe Arcobat)
Credit:
CEU: 0.1
Audience:
1. Customer Service/Care
Professionals
2. Account Managers
3. Anyone working with
customers
|
Customer Focused Sales Interviews
(C-104)
$74.50
 In this
course you will learn professional sales interviewing techniques
that will help you establish credibility, qualify opportunities more
effectively, and discover a prospect's important business needs,
goals, priorities and personal win. |
Includes
9 Lessons (Approx. 2
hours):
1. How
to Use This Course
2. Introduction
3. Questions Are the
Answer
4. Overview of the F.I.N.D. System
5. F.I.N.D. System
in Detail
6. After the Sales Interview
7. F.I.N.D. Interview
Example
8. Practical Applications of Knowledge
9. Knowledge
Assessment
|
Printable Literature
(Requires
Adobe Arcobat)
Credit:
CEU: 0.2
Audience:
1. Sales
Professionals
2. Customer Service/Care Professionals
3.
Account Managers
4. Anyone identifying customer
needs
|
Territory and Account Management (C-109)
$74.50
 In this
course you will learn the skills to: define your territory,
understand your customer base ,prioritize your clients and
prospects. You will learn four-step method for managing your
territory. You will also learn how to protect that territory. |
Includes
7 Lessons (Approx. 1 1/2
hours):
1. How
to Use This Course
2. Introduction
3. Defining Your
Territory
4. The Account Management Process
5. Protecting Your
Base
6. Practical Application of Knowledge
7. Knowledge
Assessment |
Printable Literature
(Requires
Adobe Arcobat)
Credit:
CEU:
0.2
Audience:
1. Sales
Professionals
2. Account Managers
|
|
DiSC® Sales Action Planner by Inscape
Publishing (S-112)
 Create
successful sales strategies and increase client receptivity and
sales results. Quickly identify prospect's comfort zone in the sales
process and determine the best ways to open the call, make the
presentation, negotiate, close the sale and maintain positive client
relationships. |
|
Printable Literature
(Requires
Adobe Arcobat)
Audience:
1. Sales
Professionals
2. Customer Service/Care Professionals
3.
Account Managers
4. Anyone identifying customer
needs |
|
Online DISC Profile -
Behavioral Style by OnlineDISCProfile
Do you know if you or your customers are a: Dominant, Interactive, Steady or Compliant
Style? Sales is about
effective communication, flexibility and adaptability in
real-time. As Dr. Tony
Alessandra states in his books
The Platinum Rule™ and
PeopleSmart
“Do
Unto Others As They Would Have You Do Unto Them.” Or
to put it another way sell to people the way they want
to be sold to.
After
Completing the Online DISC Profile™
online assessment, you receive your
personalized in-depth 29-page DISC Assessment
Report;
Invite an unlimited number of observers to complete the Observer
Assessment FREE...for 30-days; View
observers invited and see who has completed your
observer assessment and who has not; View and print your
Graphs I, II and III; View and print your Observer
Composite Report; View and print the FREE PeopleSmart
eBook; Access your home page for 60 days; and Access an
interactive online component on how to effectively deal
with others.
Download PowerPoint
Tour · Take
the Online DISC Profile now.
|
|
|
|
